The Food World Co. and its affiliates (collectively, "Food World”) provides all information on this site (together with all content and the underlying source HTML files that implement the hypertext features, collectively this "Site") exclusively under the following Terms and Conditions and all applicable laws: 

1. OWNERSHIP, LICENSE & RESTRICTIONS ON USE

1.1 Due to the chronic unavailability of certain products in Zimbabwe, Food World reserves the right to substitute any brand of product with any another brand. Further, Food World reserves the right to use "rain checks"  (an offer to receive at a later date an item that is temporarily out of stock) in the event a purchased product is unavailable altogether. 

1.2 All right, title and interest (including all copyrights, trademarks and other intellectual property rights) in this Site belong to Food World. In addition, the names, images, pictures, logos and icons identifying Food World's products and services are proprietary marks of Food World and/or its subsidiaries or affiliates. Except as expressly provided below, nothing contained herein shall be construed as conferring any license or right, by implication, estoppels or otherwise, under copyright, trademark or other intellectual property rights.
1.3 You are hereby granted a non-exclusive, non-transferable, limited license to view this Site, and to download and/or print insignificant portions of materials retrieved from this Site provided (a) it is used only for informational, non-commercial purposes, and (b) you do not remove or obscure the copyright notice or other notices. Except as expressly provided above, no part of this Site, including but not limited to materials retrieved there from and the underlying code, may be reproduced, republished, copied, transmitted, or distributed in any form or by any means, without the express written permission of Food World.
2. LINKS TO THIRD PARTY SITES
Food World provides links to third party web sites for your convenience. Food World does not assume any responsibility for the (i) content of, (ii) technology implemented by, or (iii) privacy practices of third party sites and all use is at your own risk. You should review the privacy policy and terms of use for each third party site and confirm they are acceptable prior to registration on or use of the site. Links to third party sites do not imply endorsement of the sites by Food World.
3. DISCLAIMERS
3.1 THIS SITE IS PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS AND FOOD WORLD EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
3.2 Food World disclaims all responsibility for any loss, injury, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to (a) any errors in or omissions from this Site, including but not limited to technical inaccuracies and typographical errors, (b) any third party websites or content therein directly or indirectly accessed through links in this Site, including but not limited to any errors in or omissions therefrom, (c) the unavailability of this Site or any portion thereof, (d) your use of this Site, or (e) your use of any equipment or software in connection with this Site.
4. LIMITATION OF LIABILITY A COVERED PARTY (AS DEFINED BELOW) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEYS' FEES AND LOST PROFITS OR SAVINGS) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THIS SITE, INCLUDING ITS CONTENT, REGARDLESS OF ANY NEGLIGENCE OF ANY COVERED PARTY. "Covered Party" means The Food World Co., its affiliates, and any officer, director, employee, subcontractor, agent, successor, or assign of any of them.
5. PRODUCT & SERVICE AVAILABILITY IN DIFFERENT BRANCHES
This Site may contain references or cross references to Food World products and services that are not available in every branch.
6. GOVERNING LAWS IN CASE OF DISPUTE; JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State as they apply to agreements made and solely performed therein. Disputes arising hereunder or in any way related to this Site shall be exclusively subject to the jurisdiction of the courts in Zimbabwe, and jurisdiction therefore shall rest solely in Zimbabwe.
7. CHANGES TO SITE AND THESE TERMS AND CONDITIONS
This Site and these Terms and Conditions may be changed by Food World with or without notice. Please review this link on a regular basis for changes. Continued use of this Site following any change constitutes your acceptance of the change.
8. ENTIRE AGREEMENT; SEVERABILITY
These Terms and Conditions incorporate by reference any notices contained on this Site and constitute the entire agreement with respect to your access to and use of this Site. If any provision of these Terms and Conditions is unlawful, void or unenforceable, then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.
9. COMMUNICATIONS
Any communication or other information sent to Food World via electronic mail or otherwise in connection with your use of this Site, including but not limited to suggestions, ideas and comments, will be treated as non-confidential and all such information may be used by Food World for any purpose without compensation. Disclosure shall constitute an assignment of all right, title and interest in such information to Food World.
10. LINKS TO FOOD WORLD WEB PAGES
10.1 Food World permits links to this Site provided (a) you do not remove or obscure, by framing or otherwise, any content, including but not limited to the copyright notice and other notices, (b) you do not directly or indirectly cause any portion of this Site to appear on a user's computer screen with any material (e.g. URL, text, graphics, pop-up window, audio or other) supplied by or associated with you or a third party, (c) you give Food World notice of all such links by sending an e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , and (d) you discontinue providing links to this Site if notified by Food World.
10.2 When linking to this Site you may use one or more Food World logos as a link anchor. These logos are trademarks of Food World and Food World retains all rights in them. Food World grants you a limited license to use these logos solely for linking to Food World web pages as provided above. Logos cannot be altered or modified other than to make them larger or smaller. Except for the limited license provided above, Food World does not grant, by implication, estoppels or otherwise, any license to use any trademark, copyrighted materials or other proprietary materials displayed on this Site and any other use is strictly prohibited.

11. DELIVERY SERVICE

PRIVACY POLICY
The Food World Co. recognizes that privacy is very important to our customers and we pledge to protect the security and privacy of any personal information customers provide to us. This includes customers' names, addresses, telephone numbers, e-mail addresses, credit card and checking account information, and any information that can be linked to an individual. Food World collects and securely stores this personal information.
As part of our commitment to our customers, Food World has implemented the following comprehensive privacy policy.
Food World will protect and preserve customer privacy.
As one of Zimbabwe’s premier retail grocery companies, Food World serves thousands of customers every day. We value our customers' trust and we promise to safeguard the personal information that they share with us through purchases in our stores and online; the use of personal checks, credit and debit cards; entries in Food World promotions; and visits to our website.
Customers have control of their personal information.
Food World will not release personal information about customers without their permission, except as required by law or legal process (including pursuant to court orders, subpoenas, interrogatories, or similar directive carrying the force of the law), or as set forth below.
By using our website, customers agree to allow Food World to contact them about promotions and other information of interest. Customers who do not wish to be contacted may notify us at any time either in writing, by telephone or in person at one of our stores. Customers on the “do not contact” list will not receive offers for savings by mail/email, will be excluded from Food World general mailing lists, will not be automatically entered in sweepstakes by using a shopper card, and may not receive certain legal notices. Food World and its affiliates may use personal customer information to create merchandising and promotional programs tailored around specific purchases, the frequency of store visits, volume of purchases, and other data. Food World also may use the data it collects to investigate and respond to customer requests, concerns, and claims.
We do not sell, trade or rent our customers' personal information to outside companies or marketing firms, except in connection with Food World's loss prevention efforts, or as described in this privacy policy.
Food World may utilize the services of third-party loss prevention specialists to assist it in cases of suspected fraud or theft, and in connection with such loss prevention activities may disclose personal information as we deem necessary or appropriate without restriction. We may share personal customer information with our subsidiaries, affiliates, agents, representatives and trusted business partners for the limited purpose of providing services or information to Food World or our customers at our direction. We may provide to third-parties certain information that is necessary to fulfill an order you have placed with us, such as providing your name and address to a shipping carrier for delivery or passing on your credit card information to a credit card processor when you pay by credit card. We require our agents and business partners to hold customer information provided by Food World in strict confidence, except as specifically set forth in this policy. We are not responsible for any additional information that you provide directly to these third-parties.
The company collects, stores, and uses aggregate data that do not contain personally identifiable information, such as demographic or statistical information. This aggregate data may be shared with and used by third parties to help us and our suppliers better serve and understand our customers.
Food World does not collect personally identifiable information through passive methods that are hidden from the customer, except as described below.
When you visit our websites, you will be assigned a permanent "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online experience.
We also collect certain technical information from your computer each time you request a page during a visit to our websites. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit to our site and for system administration, security and troubleshooting purposes. We will not sell or rent this information to any third-parties. While cookies are optional and can be disabled on your computer, cookies are required to provide optimal use of our website and to access certain portions of our website, including logging in or purchasing items.
We will enforce strict security measures to prevent unauthorized access to, disclosure or use of customers' personal information.
Employees who violate the Company's customer privacy safeguards are subject to disciplinary action up to and including termination. When you enter personal information online, that information is encrypted using a security protection called Secure Sockets Layer so that information you provide to us is encrypted during transmission over the Internet. We strive to collect, use and disclose personal information consistent with the laws of Zimbabwe as well as the laws of other countries in which we do business, including the laws of the European Union.
We are not responsible for the content or the privacy and security policies and practices of any third-party websites accessible from a link on our websites.
Throughout our websites we provide links to third-party websites in order to provide additional goods, services or information to our customers. Any personal information that you provide when accessing a third-party website is subject to that third-party’s privacy policy. Food World is not responsible for information you provide directly to a third-party.
We welcome your comments and questions.
Customers may access their own readily available and easily retrievable purchasing information upon written request. Customers may request changes to their personal information by providing written notification to us by mail, in person at one of our stores, or via the customer service link at www.Food Worldzim.com. In all cases, customers must furnish proof of identity in order to make changes.
As changes occur in Food World's business, technology and the laws that affect this policy, we will continue to review and revise this policy. The use of information we gather now is subject to the privacy policy in effect at the time of use. We may send you periodic notices of changes to our policy, unless you have instructed us not to contact you, but you should check our website periodically to see the current policy. We will attempt to provide our customers with notice of material changes to this policy by regularly scheduled mailings, cash register receipt messages, email or other means. If you have any questions or concerns, please e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , or write to:
Customer Relations
The Food World Co.
P.O. Box 4388
Harare
Zimbabwe

This privacy policy was posted and is effective as of February 22, 2006. We reserve the right to change our privacy policy at any time.